"I learned that if I organize a meeting, that I not only should be
concerned with what it is I want to say, but what others might want to
add. Seems simple but to me (I am ashamed to say)it was a revelation
which has already lead to more productive and efficient meetings. This
is why I recommend reading and practicing "Management by Design" as I
have."
Thomas J. Martin
Helping to make work a better experience. The new management and leadership book from
Daniel W. Rasmus
In this age of consumer-obsessed business, the experience of the worker is too often neglected. In Management by Design, that element is finally given the attention it deserves.